is BeyondUsual d.o.o. (BeyondUsual).
TOUR BOOKING FORM
With your signature on the booking form you accept these Terms and Conditions as a binding contract between BeyondUsual and you, the participant. BeyondUsual cannot accept any tour participant without a duly signed booking form. Please read the Terms and Conditions carefully.
RELEASE AND WAIVER
Every participant of a tour operated by BeyondUsual is required to accept and sign a release and waiver form of rights before tour start. BeyondUsual cannot accept any tour participant without a duly signed release and waiver form. A copy of the release and waiver form can be provided by our agents.
AGENTS AND REPRESENTATIVES
BeyondUsual agents and representatives represent BeyondUsual but are not a party to this contract. Nor are they responsible or liable for a failure to provide any service as may be described in our literature pertaining to the contract.
RESERVATION AND DEPOSIT
For the tour a booking deposit is required at the time of booking.This deposit secures a place on the tour. The balance is due 30 days before the tour starts. If the total balance is not received 15 days before tour start, BeyondUsual reserves the right to treat this reservation as cancelled and charge the cancellation fee.
MOTORCYCLE RENTAL/SAFETY DEPOSIT
Rental motorcycles are provided as part of the tour package. The type and make vary to fit the type of riding on each tour. The majority of the rental motorcycles are SUZUKIs. The pictures of the motorcycles in this catalogue do not always represent the exact version of the motorcycles provided. Most of them have luggage cases, some have backrests. Please ask our agent if you need more detailed information. BeyondUsual reserves the right to substitute the motorcycle confirmed to tour participants. BeyondUsual strives to ensure that all participants ride the motorcycle they are confirmed on and is very proud of their record of doing so. Unfortunately, at times, certain unexpected and uncontrollable situations arise which may require the substitution of a motorcycle. This includes, but is not limited to, mechanical failure, collision damage and theft. Should BeyondUsual not be able to replace a confirmed motorcycle with the confirmed type or similar, a pro – rated refund for the difference in models will be refunded to participant. This constitutes the maximum liability of BeyondUsual. A safety deposit has to be paid at the BeyondUsual rental center at the time of hand-over of the motorcycle at the beginning of the rental period. The amount of this safety deposit is equal to the amount of the deductible of the vehicle insurance. BeyondUsual reserves the right to adjust the amount of this safety deposit and deductible without notice. This safety deposit will be refunded upon return of the undamaged motorcycle to BeyondUsual. Some rental centers require a separate rental contract for the rental motorcycle to be signed at the rental station. The rental period is not interrupted due to the inability of a renter to ride or for any other reason. During the tour BeyondUsual is not obliged to replace a damaged motorcycle.
If customer brings own motorcycle for use on the tour, NO motorcycle insurance is provided by BeyondUsual.
PRICE OF TOUR INCLUDES
The tour price includes accommodations in double rooms.
A limited number of single rooms are available at extra cost on a first come, first served basis but availability cannot be guaranteed. BeyondUsual will attempt to find a roommate for riders not specifying single room on their booking form, but cannot guarantee it; surcharge for single room may be applied.
PRICE OF TOUR DOES NOT INCLUDE
All items not mentioned as included and all items of a personal nature.
BeyondUsual assumes no responsibility for loss, damage or delay in delivering baggage to tour participants. Baggage turned over to BeyondUsual for transport each day is done so at participant’s own risk. Baggage insurance is recommended. A maximum of two pieces of luggage per person is accepted.
CANCELLATION AND REFUNDS
Cancellations received more than 15 days prior to departure will be subject to a 10 % per person cancellation fee. Cancellations received less than 15 days prior to departure will be subject to a 20 % of the tour cost. No exception to this policy can be made for any reason. Trip cancellation insurance is strongly recommended.
MINIMUM TOUR PARTICIPANTS
We pride ourselves on our policy not to cancel a tour in case of a low number of participants.
BeyondUsual is not liable for any additional costs or losses incurred by the tour participant due to BeyondUsual’s cancellation of tour due to lack of participants. This includes, but is not limited to, the cost of pre-paid airline tickets, hotel reservations and automobile rentals. Situations may arise which, in our opinion, make it necessary for us to cancel, advance or postpone a scheduled tour, change itineraries or make substitutions regarding hotels, cities, tour guides and other travel arrangements. In that event, we do not assume responsibility or liability for any resulting losses, expenses or inconvenience. BeyondUsual is not required to make refunds once tour commences regardless of the reason for participants being unable to complete his or her tour.
NON-OBSERVANCE OF TRAFFIC LAWS AND GROUP TRAVEL REGULATIONS
If the customer does not comply with traffic laws or the requirements for group travel, the contract may be cancelled by BeyondUsual and the rental motorcycle secured.
PHOTO AND VIDEO MATERIAL
Photos and videos produced by BeyondUsual or its representatives on tour are the property of BeyondUsual. The copyrights rest with BeyondUsual. BeyondUsual can use all of this material for advertising and marketing purposes, including images in which individual tour members can be recognized, without any charge from the tour member arising for BeyondUsual for this use of material.
PASSPORT, VISA, DRIVING AND HEALTH REGULATIONS
The customer is responsible for complying with above regulations and all consequences resulting from non-compliance.
BeyondUsual is responsible for providing the services listed in the tour description according to the local standard and the accurate description of services offered in its literature. BeyondUsual carefully selects and constantly checks its contractors, such as hotels and restaurants. BeyondUsual is responsible for conscientious travel preparations. BeyondUsual is not responsible or liable for any accidents. BeyondUsual reserves the right without prior notice to withdraw any part or all of a tour, to make such changes as may be necessary, and the extra cost, if applicable, resulting there f room, shall be paid by the customer. Furthermore, it is agreed and understood that the owners, operators and agents of this tour including BeyondUsual are not the guardians of any customer’s safety and they, individually or collectively, cannot be held liable in any way for any occurrence in connection with the operation or the client’s participation in connection with the tour, which might result in injury, death or other damage to the client, his property, or his family, heirs, or assigns. BeyondUsual is not responsible or liable for a delay occurring from the manufacturer’s failure to deliver the motorcycle on time. The liability of BeyondUsual as the tour operator is limited to a total of three times the tour price irrespective of the title/claim. BeyondUsual is not responsible for any delays, changes in schedule or other conditions.
ALTERATIONS TO TOUR SCHEDULE
Some tours operate on seasonal basis and where seasonal variances and/or weather conditions cause changes in the tour routing or accommodations, the itinerary will be adjusted accordingly and alternate hotels, restaurants and roads will be used.
BeyondUsual strives to schedule its tours at a time of the year when the weather in the touring area is usually pleasant for motorcycling. Many tours pass through areas where weather conditions can change very fast and significantly. BeyondUsual cannot be made liable for unpleasant or unsuitable weather conditions and no refunds are made for such conditions.
TOUR RATES, RENTAL RATES AND MOTORCYCLE COSTS
Fares quoted in this brochure are those in effect at time of printing. If cost factors, including but not limited to hotels, meals, motorcycles, insurance, international currency fluctuations etc., dictate the need for fare increases, BeyondUsual may do so at any time prior to departure.
BeyondUsual recommends that you take out adequate travel, health and accident insurance as well as trip cancellation insurance with our agents.
VERBAL CHANGES of contract are invalid unless confirmed in writing by BeyondUsual.
PRINTING ERRORS AND CALCULATION MISTAKES
BeyondUsual reserves the right to correct printing errors or calculation mistakes at any time.
The Court in Belgrade will be appointed in the case of any dispute.